Due to the Covid-19 government shutdown of local businesses, Beachnest Vacation Rentals is responding to future bookings and taking care of cancelations primarily by email, due to limited office hours. If you have a customer service question or a question about a new reservation, please send us an email to rentals@beachnest.com We are not taking any short term (under 30 day) bookings through June 3 per requirement by the County of Santa Cruz. We hope you and your family are staying safe and healthy, and we look forward to welcoming you to Santa Cruz soon. For more information about our current policies and procedures. Please click here.

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Covid-19 Information

Beachnest Vacation Rentals has always focused on delivering professionalism and exceptional customer service to travelers visiting Santa Cruz County. During this time of uncertainty in the travel market, we want to bring to light some of the advantages of staying in a vacation rental. For our friends within driving distance, this means being able to drive to the Coast in the comfort of your own vehicle, prepare your meals in a well-provisioned kitchen, walk on the beach, and sleep in your own private vacation home, thereby avoiding more communal environments.  Santa Cruz County offers excellent conditions for walks that allow for social distancing, and we have numerous restaurants offering diverse and excellent food for take-out or delivery.  Many of our homes feature spectacular views, and all have high-speed Internet connections while working from home and/or for distance learning.

Cleanliness and safety in our homes is always our number one priority, and let us assure you that we have expanded our already strict CDC-recommended cleaning protocols and added additional housekeeping staff to take extra precautions between guests. We are sanitizing all high touch surfaces such as door knobs, light switches, faucets, and remotes and opening windows and doors to allow fresh salt air to circulate.  In addition, we have outfitted each rental with disinfectants that can be used by guests that are in-house.

We empathize with guest concerns and have relaxed our cancellation policies in an effort to accommodate such concerns:

 

  • Bookings cancelled at least 30 days before the start of stay will receive 100% refund.

 

  • Bookings cancelled within 29 or fewer days before the start of stay will not receive any refund.

 

  • If the state of California, and/or the home state of the person booking the reservation, is under a Shelter In Place mandate during the reservation period, the booking will be refunded in full.

 

Thank you for your support and for your concerns about our community.  Beachnest Vacation Rentals will do everything we can to insure that incoming guests feel welcome and stay safe and healthy while visiting Santa Cruz.

Click here for Local Information on COVID19 in Santa Cruz County